Wednesday, February 16, 2005

What would you choose?

As a tester often you need to choose between delivery ( customer satisfaction and quality) and "process compliance". If given an opportinity - which one would you choose and why?

Shrini

3 comments:

swetha said...

Hi Shrini,
Good question!
i look at this is question in two ways

1.Personally
i would look for quality in terms of the final output

2.At the end of the day we are paid for what the customer wants
so would provide the same.
Process is very regularly used term and lots confusing for me.
so i am much into the final output with value adds


Thanks,
Swetha

Anonymous said...

Hi Shrini,

I vote for customer satisfaction and quality.

Please correct if iam wrong!

Yours,
Lakshmi.

santosh shinde said...

Quality and customer satisfaction both are important aspects.
Customer will be satisfied only when the quality is good.So both are interrelated aspects.