Saturday, February 25, 2017
Coaching Testers : An approach for finding answers
Often, I get mails asking testers and budding testers asking questions and seeking my answers. Some of them are questions to something I wrote on my blog. Most of the questions are in the form "what is xxx" or "how to do yyy".
Here is my advice/suggestion on how one should approach getting answers to the questions that they have on a given topic (this applies to any quest to know something).
Before I answer a question - I will ask you - what do you think? how will you find out? what information or facilitation you need to find answer to this question.
This is how James Bach challenged me when I used to ask him questions in the beginning. As James kept on pushing me back - I realized I must do some homework before ask. In the process, I learnt to find out myself some hints or pointers to question that I have and then seek help by asking "Here is a question" and "Here are my initial thoughts or pointers to this question". "Here is what I find contradicting or not-fitting in". "Here are the sources of information that I used".
Most of the times - through this process of figuring out, you will get answers in 2-3 iterations without any external help. In this process of finding out - when you are stuck, ask yourself, what information do I need? how will get that information?
Give it a try - you will learn to find answers to your questions yourself - that would be a fascinating journey.